The HindSite Solution helps your business run more efficiently - reducing both cost and wasted time - by eliminating your paperwork. Now you're using a single work order system / service ticket system designed to manage everything from installations to battery replacement programs.
Eliminating the paperwork with HindSite's service business software allows you to be more efficient. It's an old maxim, but a true one: "Time Is Money." Use The HindSite Solution to help you be more productive, generate more profit, and actually have some "time off." HindSite truly is service business software for the pet fence industry
Contact management (CRM) is made easy with digital history - including unlimited custom fields - for every customer. Pull up their work order history, site information, even attached files all with an instant click of your mouse. That kind of information helps your business provide leading customer service - a distinct competitive advantage - and builds your professional image.
Our scheduling software allows you to quickly respond to customers and dispatch your technicians, while carefully routing work to reduce travel time and get that extra job or three done each day. All customer information - including unlimited custom fields - is just a click away, so you can spend less time on the phone and be more efficient.
Invoicing becomes easier too, and takes less time. HindSite uses information captured on each work order in the field to make billing 100% paperless. Our QuickBooks interface makes invoicing happen regularly and quickly. No more double entry, no more mistakes that go uncorrected due to paperwork.
We also provide QuickBooks® Point of Sale (POS) integration for your retail operation, so you don't need extra software or add-ons. It's all included, helping you run a more profitable pet fence business.
All these benefits apply to your installations too. Installations can be tracked daily, comparing bid vs. actual, with incremental billing built in if necessary. And you can use HindSite for your estimating, allowing the office and installers to see the same information, making communication between your people more accurate.
Field technicians use work order software designed to be simple. They can download work in real time - already scheduled and routed in the office to make daily stops as efficient as possible - including detailed site notes, which they can update in the field as they go. All materials used are also recorded, making sure that you are billing for all the inventory you use on the jobsites. And time tracking is automated, allowing you to understand your labor costs and productivity.