Field Service Software
Just what exactly is "field service software"?
It's software designed to help you manage your field service business, from first call to final invoice. It means combining your office work (scheduling and dispatch, routing, and contact management/CRM), your field work (mobile time tracking, data collection, parts tracking, field notes), and your billing (invoicing in QuickBooks, Peachtree, or Simply Accounting).
Field service software is an easier way to run your business.
You can have everything under one roof, nice and neat. And, because HindSite is designed to be 100% paperless software, you can spend less time dealing with billing paperwork, and more time doing what YOU want to do. Learn more about our features below, or skip down to the feature list itself.
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Make the office manager's job more efficient and less stressful.
Get your field techs focused on their work, not on filling out forms (read Joe's story yet?).
In The Office:
Better Customer Service, Faster Scheduling, Stronger Cash Flow
- Customer Management -- unlimited custom fields for everything from contracts to marketing
- Customer History -- at your fingertips to quickly answer questions for faster customer service
- Color-coded Schedule -- see what's happening at a glance
- Routing -- Microsoft MapPoint integration to cut down windshield time
- Work Order Management -- track incomplete and pending jobs
- Maintenance Contracts -- automate scheduling with recurring work orders, set automatic repeat billing
- Accounting Interface -- QuickBooks, Peachtree, or Simply Accounting, to complete the paperless cycle
[ View the full office feature list | View the 2min demo ] |
In The Field:
Simple Software, Increased Professionalism, ZERO PAPERWORK
Your field service techs download their schedules in real time to a truck-mounted laptop/netbook loaded with our software. ZERO paperwork is involved. Your field techs are more responsive and have better information, and HindSite captures everything they do - simple field automation. Work orders are filled out the right way, every time.
- Detailed Schedule -- job notes and detailed customer information on every call
- Driving Directions -- provided via the Microsoft MapPoint integration, and GPS enabled
- Mobile Time Tracking -- techs time in to every job, in real time, for billing and for payroll
- Parts Tracking -- record every part used, nothing left behind
- Custom Reports -- collect any information: check-lists? equipment details? government requirements?
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